“A state of complete physical, mental, and social well-being, and not merely the absence of disease or infirmity.” At Zencare.online, we strive to provide quality services. This Refund Policy outlines the conditions under which refunds may be issued.

1. Subscription Services

Monthly Subscriptions: Users may cancel their subscription at any time. Refunds for the unused portion of the subscription period are not provided.
Annual Subscriptions: Users may request a refund within 14 days of purchase. After this period, refunds are not available.

2. Appointment Bookings

Cancellations: Users may cancel appointments up to 24 hours in advance for a full refund.
Late Cancellations: Cancellations made within 24 hours of the appointment may be subject to a cancellation fee or may not be eligible for a refund.

3. Technical Issues

If users experience technical issues that prevent access to purchased services, they should contact our support team within 7 days. We will assess the situation and may issue a refund or credit at our discretion.

4. Refund Process

To request a refund, please contact us at zencare.online@gmail.com] with your account details and the reason for the request. Approved refunds will be credited within 10 business days to the original payment method.

5. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated effective date.
Contact Us
For any questions regarding these policies, please contact us at:

Email: zencare.online@gmail.com

Phone: 8123356956

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ZENCARE